Why use Esker on Demand?
Manually printing, faxing, mailing and copying business correspondence is costly, time-consuming and error prone. The Esker on Demand service offers you a convenient alternative that is seamlessly integrated within your salesforce.com application.
The benefits of Esker on Demand include:
- Enhanced productivity and profitability (eliminate manual handling such as printing, folding, stuffing in envelopes, stamping, and posting)
- 70% reduction in the cost of faxing and mailing
- 90% reduction in the time required to send faxes, postal mail, and email
- Elimination of manual errors that can annoy customers
- Improved customer relations through personalized communication
- Return on investment in a few weeks
Sales activity
Daily sales activities require accurate communication with prospects and customers.
The range of business documents required by sales staff are diverse, including sales quotes, business proposals, RFP and RFQ responses, meeting confirmations, and much more. Esker on Demand allows you to:
- Send prospects and customers professional-looking sales correspondence
- Reduce the cost of delivering sales documents such as sales quotes, RFPs, and RFQs by an average of 45% (traditional mail, fax, text messaging)
- Improve day to day sales activity by eliminating the interruptions caused by manually sending sales correspondence
- Record all customer communications automatically in salesforce.com
- Enhance productivity and profitability (eliminate manual handling for printing, folding, stuffing in envelopes, stamping, and posting)
- Send document in customer preferred format and media
Customer care and technical support
Customer care and technical support require quick and accurate customer interaction. Sending annual software maintenance renewal notifications in customer preferred formats and media will improve customer satisfaction. With Esker on Demand:
- Send document in customer preferred format and media
- Increase automation of customer care processes
- Eliminate manual errors that can annoy customers
- Improve customer relations through personalized communication
Marketing communication
Send communications to multiple customers or prospects directly from salesforce.com. The key advantages of using Esker on Demand are:
- Send marketing communications directly from prospect and customer databases eliminating the risk of data transfer errors
- Send marketing correspondences to virtually unlimited contacts in just a few clicks
- Communicate with prospects and customers in their preferred format using flexible media choices
- Mail on Demand service is an extremely convenient alternative to manually printing, folding, placing in envelopes, and posting
- Customize routine marketing communication such as newsletters so customers receive information in their preferred format and media
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